OrderFlow AI for distributors
Automate routine orders from your B2B customers and free your sales team to focus on growth and key accounts.
Why distributors need OrderFlow AI
Your sales reps and call centre agents spend hours every day taking repeat orders from convenience stores, bars, restaurants and hotels. Orders arrive via phone calls, Viber messages, e-mails and Excel sheets – and someone has to manually re-enter everything into your systems.
OrderFlow AI centralises this process: the bot talks to your customers in natural language, understands what they want and submits a clean order directly into your ERP/WMS.
Key benefits for distributors
Save human effort
The bot can handle hundreds of simultaneous requests 24/7, while your sales reps focus on upselling, promotions and strategic clients.
Smart stock awareness
Connected to your warehouse system, OrderFlow AI knows what is in stock. When a customer asks for an unavailable SKU, the bot immediately offers an available alternative instead of accepting a wrong order.
Free text and file understanding
Customers can send "the same order as last Friday, plus 2 cases of promo cola" or attach a photo of a handwritten note, an invoice or an Excel sheet. The bot reads it all and converts it into a structured order.
Customer channels
- Viber – the most popular channel for small businesses; chat and images supported.
- E-mail – automatic parsing of free text and attached files.
- Web chatbot – embedded in your partner portal or website.
- Phone assistant – voice bot taking calls without a human operator.
Next steps
We can set up a short pilot with a subset of your products and one channel (for example Viber) so that you can see OrderFlow AI in real operation with your own B2B customers.