Expert Vision OrderFlow AI
Multichannel AI assistant for orders via Viber, web, phone and e-mail – your sales rep that never sleeps.
Powered by GPT‑5.1 – understands free text, images and files and turns them into structured orders.
What is Expert Vision OrderFlow AI?
Expert Vision OrderFlow AI is an off‑the‑shelf product that takes routine orders from your customers and turns them into a clean, traceable flow into your ERP/CRM and warehouse systems. Customers simply write or speak what they want, and the bot drives a logical conversation, clarifies details and finalises the order – without a human agent.
It is designed to work equally well with small convenience stores, cafés and bars, as well as with end customers of online shops and delivery platforms.
Supported channels
- Viber – chat with text, images and files.
- Web chatbot – embedded widget in your website.
- Phone (voice) – AI agent handling phone calls.
- E-mail – bot reads free text and attached files (Excel, PDF, images).
Technology
OrderFlow AI is based on GPT‑5.1 (OpenAI) and is trained to work with your product catalogue, availability and business rules – minimum order value, delivery zones, promotions and more.
We integrate it with your ordering, ERP, CRM and warehouse systems so that all orders enter your standard flow without changing your entire infrastructure.
Who is it for
- Food, beverage and FMCG distributors (B2B).
- Online shops and delivery platforms (B2C).
- Companies with busy call centres and many manual orders.
Request a demo
Want to see Expert Vision OrderFlow AI with your own products and real scenarios? Drop us a line and we will prepare a short online demo tailored to your business.
Expert-Vision Ltd.
14 Minzuhar str., Sofia 1421, Bulgaria
Tel.: +359 2 962 2051
E-mail: info@expert-vision.net
Web: www.expert-vision.net
What to include in your message
- Your type of business (distributor, online shop, platform);
- Which channels you are interested in (Viber, web, phone, e-mail);
- Approximate number of orders per day.